Privacy Policy

1. Introduction

One Thum Software, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our mobile applications (“App” or “Apps”). Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it.

2. Information We Collect

2.1 Personal Information

When you use our Apps, we may collect certain personal information from you, such as:

• Name and email address (when you provide it voluntarily)
• Account information (when you create an account)
• App preferences and settings
• User-defined favourites and usage patterns
• Feedback and support communications

2.2 Usage Data

While you interact with our Apps, we may collect certain usage data that helps us improve performance and track bugs/crashes, including:

• Device information (model, operating system version, unique device identifiers)
• App usage analytics (features used, session duration, crash reports)
• Network information (IP address, connection type)
• Information about your interactions with the App
• Any errors or crashes that occur

2.3 Data Specific to App Functionality

Depending on the specific App you use, we may collect data relevant to that App’s functionality. For example:

• Currency preferences and conversion history (for currency apps)
• Chat preferences and settings (for communication apps)
• Other app-specific preferences and usage patterns

2.4 Information We Do Not Collect

We do not collect:

• Personal financial information or banking details
• Actual transaction data
• Chat conversations or message content (these are transmitted directly to third-party services and not stored by us)
• Location data (unless specifically enabled by you for app functionality)

3. How We Use Your Information

3.1 Personal Information

We may use the personal information you provide to us for the following purposes:

• Create and manage your account
• Provide and improve the App’s functionality
• Personalise your experience
• Communicate with you and respond to your enquiries or requests
• Provide customer support and assistance
• Send you important notices and updates about the App

3.2 Usage Data

We may use the usage data we collect to:

• Improve and optimise the performance and functionality of our Apps
• Identify and troubleshoot technical issues, bugs, and crashes
• Analyse user behaviour and trends to enhance the user experience
• Conduct research and development to introduce new features and improvements
• Ensure App security and prevent fraud
• Comply with legal obligations

4. Information Sharing

4.1 We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties.

4.2 Third-Party Services

Our Apps use third-party services to provide certain features and functionality. These services may collect and use your data, including personal information, in accordance with their own privacy policies. The third-party services that our Apps may use include:

• Analytics providers: These services collect data about how you use our Apps to help us improve performance and functionality
• Data providers: Services that provide information relevant to app functionality (such as currency exchange rates)
• Service providers who assist in App operations (under strict confidentiality agreements)

You can opt out of having your data collected by these third-party services by visiting their privacy policies and following the instructions.

4.3 Limited Sharing

We may share information only in these limited circumstances:

• With your consent
• When required by law or legal process (such as to comply with a subpoena or court order)
• To protect our rights, property, or safety (such as to enforce our terms of service)
• With our affiliates (companies that are owned or controlled by us)
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data storage practices

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Data Retention

We retain your information only as long as necessary to provide services, fulfil the purposes outlined in this Privacy Policy, and comply with legal obligations. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt out of certain data collection
• Withdraw consent where applicable
• Object to processing of your personal information

To exercise these rights, please contact us using the information provided in the Contact Us section.

8. Children’s Privacy

Our Apps are not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us, and we will promptly delete the information.

9. International Users

If you use our Apps from outside the United States, please note that your information may be transferred to and processed in the United States, where our servers are located and where data protection laws may differ from those in your jurisdiction.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information is collected about you
• The right to delete personal information
• The right to opt-out of the sale of personal information (note: we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy within our Apps
• Sending you an email notification (if you have provided an email address)
• Other appropriate means

Your continued use of our Apps after the effective date of the updated Privacy Policy constitutes your acceptance of the revised terms.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will make every effort to address your enquiries and resolve any privacy-related issues.

13. Dispute Resolution

Any disputes regarding this Privacy Policy will be governed by the laws of Washington State, USA, without regard to conflict of law principles.