Privacy Policy

Privacy Policy

Privacy Policy

Last updated: 22 June 2023


This Privacy Policy describes how ChatBuddy, a mobile application developed and owned by One Thum Software, LLC ("we" or "us"), collects, uses, and shares your personal information when you use our mobile application. Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it.


1.0 Information We Collect

1.1 Personal Information:

When you use ChatBuddy, we may collect certain personal information from you, such as your name and email address. We collect this information when you provide it to us voluntarily, for example, when you create an account or contact us for support.


1.2 Usage Data:

While you interact with ChatBuddy, we may collect certain usage data that helps us improve the performance of the app and track bugs/crashes. This data may include information about your device, such as device type, operating system version, and unique device identifiers. It may also include information about your interactions with the app, such as the features you use, the duration of your sessions, and any errors or crashes that occur.


1.3 Chat Data:

Please note that ChatBuddy does not save or store any chat data or conversations you have with conversational AI platforms. All chat interactions and messages processed through ChatBuddy are transmitted directly to the respective conversational AI platforms and are not stored or logged by our app.


2.0 How We Use Your Information


2.1 Personal Information:

We may use the personal information you provide to us for the following purposes:

  • To create and manage your account.

  • To communicate with you and respond to your inquiries or requests.

  • To provide you with customer support and assistance.

  • To send you important notices and updates about the app.


2.2 Usage Data:

We may use the usage data we collect to:

  • Improve and optimize the performance and functionality of ChatBuddy.

  • Identify and troubleshoot technical issues, bugs, and crashes.

  • Analyze user behavior and trends to enhance the user experience.

  • Conduct research and development to introduce new features and improvements.


3.0 Sharing Your Information


3.1 Third-Party Services:

ChatBuddy uses third-party services to provide certain features and functionality. These services may collect and use your data, including personal information, in accordance with their own privacy policies.


The third-party services that ChatBuddy uses include:


  • Analytics providers: These services collect data about how you use ChatBuddy, such as the features you use and the pages you visit. This data is used to improve the performance and functionality of ChatBuddy.

  • You can opt out of having your data collected by these third-party services by visiting their privacy policies and following the instructions.


3.2 Other Sharing:

We may also share your information with third parties in the following limited circumstances:


  • With your consent: We may share your information with third parties with your consent.

  • To comply with the law: We may share your information with third parties if we are required to do so by law, such as to comply with a subpoena or court order.

  • To protect our rights: We may share your information with third parties to protect our rights or property, such as to enforce our terms of service or to protect our intellectual property.

  • With our affiliates: We may share your information with our affiliates, which are companies that are owned or controlled by us.


4.0 Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.


5.0 Children's Privacy

ChatBuddy is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us, and we will promptly delete the information.


6.0 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy within ChatBuddy or by sending you an email notification. Your continued use of ChatBuddy after the effective date of the updated Privacy Policy constitutes your acceptance of the revised terms.


7.0 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at We will make every effort to address your inquiries and resolve any privacy-related issues.

By using ChatBuddy, you agree to the terms of this Privacy Policy.